winning568 Privacy Policy

This page describes what we collect when you use winning568 and how we keep that data protected. Our platform processes personal information whenever you register an account, deposit funds through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer (mobile banking, local payment, online payment, e-wallet), or engage with our football markets, live-dealer tables, or esports offerings.

We take data security seriously. We encrypt account credentials and payment details using industry-standard protocols. We do not sell or rent your personal information to third parties outside our payment and compliance ecosystem. We do not use your data for marketing purposes unless you explicitly consent. This privacy policy explains what information we collect, why we collect it, who has access to it, and what rights you have over your data.

Our services are available only where local law permits. Your jurisdiction's data protection laws may impose additional rights or restrictions — we comply with applicable regulations in the regions where we operate. If you have questions about how we handle your data, contact our support team during business hours.

What Data We Collect on winning568

Account Registration and Identity Verification

When you create a winning568 account, we collect your email address, phone number, name, and date of birth. We require these details to register your account and verify your identity. During the verification process, we ask you to upload a government-issued ID (passport, KTP, or driver license) and proof of current address (utility bill or rental agreement). We do not store these documents permanently — once verification completes and we confirm your identity, we retain reference data only (ID number, verification date) and securely delete image files per our retention schedule.

We collect this information to comply with anti-money-laundering (AML) and know-your-customer (KYC) requirements. Every regulated payment processor and banking partner requires identity confirmation before processing deposits or withdrawals. We do not use your ID images for marketing or third-party disclosure — they are held confidentially and accessed only by our compliance team during account setup.

Payment and Transaction Data

When you deposit or withdraw funds on winning568, we record the transaction amount, payment method used, date and time, and your account balance before and after the transaction. We collect this data to reconcile your account, process refunds if disputes arise, and comply with tax and AML reporting obligations in jurisdictions where we operate.

We do not store your full payment credentials (card numbers, bank account details, or wallet passwords). Our payment partners (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet processors, and banks mobile banking, local payment, online payment, e-wallet) handle payment processing directly. We receive only confirmation that a deposit succeeded or failed, along with a transaction reference. Your financial data never transits our servers — it goes directly from your payment method to our partner's secure gateway.

Betting and Market Activity

We record every bet you place on winning568 — the market (Liga 1, Piala Indonesia, Piala AFF, Champions League, or esports), the selection, the odds, the stake, and the result. We collect this data to settle your bets, calculate payouts, and maintain a transaction history accessible from your account. We also use aggregated, anonymized betting patterns to detect fraud (for example, coordinated accounts placing identical bets across multiple devices) and to identify players whose activity suggests problem gambling.

Account data: Email, phone, name, date of birth, address. Used for account access and identity verification.
Payment data: Transaction amounts, methods, dates, and references. Stored for reconciliation and tax compliance.
Betting data: Markets, stakes, odds, results. Retained for settlement and account history.
Device data: IP address, browser type, operating system. Used for security and fraud detection.
Communication data: Support emails, live chat messages. Stored to resolve disputes and improve service.

Device and Browsing Information

When you access winning568 from a web browser or mobile device, we record your IP address, device type, operating system, and browser version. We use this data to detect unauthorized access attempts, prevent account takeovers, and troubleshoot technical issues. We do not track your browsing activity outside winning568, and we do not sell device data to advertisers.

Our winning568 platform uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and load the site faster on repeat visits. You can control cookie settings in your browser; however, disabling cookies may prevent certain platform features from working correctly. We do not use cookies to track you across other websites.

How We Use Your Data and Your Rights

Third-Party Access and Data Sharing

We share your data only with service providers who need it to operate winning568. This includes our payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet gateways, and banks mobile banking, local payment, online payment, e-wallet), our hosting providers, and our compliance team. These partners sign strict data-protection agreements and are prohibited from using your data for purposes other than the services we contract them to provide.

We do not sell your data to third parties. We do not share your betting patterns with marketing firms or data brokers. If we are required by law to disclose your data (for example, a valid court order or tax authority request), we notify you unless legally prohibited from doing so. We comply with applicable local laws in the jurisdictions where we operate, including data protection regulations.

Data Retention and Deletion

We retain your account data, transaction history, and betting records for as long as your account is active, plus seven years after closure (to comply with tax and AML reporting obligations). During that seven-year period, we keep minimal data — primarily transaction amounts and dates — needed for regulatory compliance. We do not retain payment credentials or sensitive identity documents beyond the verification period.

If you request account deletion, we close your account, flag it as inactive, and delete non-essential data (preferences, device tokens, communication logs) within thirty days. We retain transaction records and identity verification data only as required by law. You can request data deletion by contacting our support team — provide your account ID and the email address associated with your account.

Your rights on winning568

Access all data we hold about you by requesting a data export from your account dashboard.
Request correction if account details are inaccurate — contact support with corrected information.
Request deletion of non-essential data; legal/tax records may be retained as required by law.
Opt out of marketing emails by unsubscribing or adjusting notification settings in your account.
Lodge a complaint with your local data protection authority if you believe we mishandle your data.

Account Security and Password Protection

We encrypt all data in transit (using TLS 1.2+) and at rest (using 256-bit AES encryption). Your password is hashed using a salted algorithm — we never store it in plaintext. Even our support team cannot view or reset your password; you must do that through the "Forgot Password" flow on our website.

We recommend using a unique, strong password and enabling any additional security features offered by winning568. Do not share your login credentials with anyone, including our staff. If you suspect unauthorized access, change your password immediately and contact our support team. We investigate account-compromise claims and can help you recover your account if it has been compromised.

Cookies and Tracking Technologies

Our winning568 platform uses cookies to maintain your login session, store your language preference, and track site performance. These are functional cookies necessary for the platform to operate. We do not use cookies to identify you across different websites or to build a profile of your browsing habits outside winning568.

Third-party services may set their own cookies if you interact with embedded content (for example, a live-chat widget). We do not control third-party cookies, but they are typically used only for that service's immediate functionality. You can review and delete cookies through your browser settings; however, deleting functional cookies may require you to log in again on future visits.

Data Transfers and Jurisdiction

Our servers and data centers may be located outside your jurisdiction. Your data may be transferred to, stored in, and processed by winning568 and our service providers in other countries. By using winning568, you consent to this transfer. If you are in a jurisdiction with strict data-residency laws, contact our support team to discuss your options — we may be unable to offer services in your region if local law prohibits offshore data storage.

This privacy policy is governed by the laws of the jurisdiction in which winning568 operates. Any dispute regarding data handling must be resolved through our internal dispute process or in the courts of that jurisdiction. We comply with all applicable data protection laws where we operate, including regulations in supported regions like Jakarta, Surabaya, Bandung, and Medan.